Driving Business development with actionable insights on customer experiences

The CXI partner network was established in 2016, collaborating with partners and clients to maximise the business value of customer feedback; received through customer reviews, NPS- or other customer experience related surveys.

In our quest for actionable insights to drive business development, we collaborate across disciplines such as business consulting, customer experience management, text & sentiment analysis, AI & machine learning, and data visualisation.

A leading European Experience Management company (employee, customer, brand, & product experiences)

Dedicated to amplifying customer and employee voices in everyday decisions, inspiring companies to take authentic, informed actions
Trusted by 3,500+ customers worldwide, with AI-powered insight features including Ask AI and Support Conversations Analytics

The industry leader in AI/NLP text analytics, turning text into profitable decisions

Providing enterprise text mining since 2004; now part of InMoment’s XI portfolio
Applies state-of-the-art AI and machine learning, processing billions of words per day for custom topic and sentiment analysis

One of the world’s largest independent consumer review platforms, free and open to all

On a mission to bring people and companies together to create ever-improving experiences for everyone
300+ million reviews across 1.3+ million websites, with ~67 million monthly active users

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